"Look at it this way ... demand and the opportunity to buy something should set the price you're willing to pay. If books in other op shops are in equal condition as those you wished to purchase (but, of course, they weren't the same titles), why did you return the books to the shelves and forgo the chance to buy these "new" ones you saw? I've visited this shop many times and willingly paid the prices asked for their books. The cost is immaterial if the goods are suited for your purpose and, of course, they're much lower than the original recommended (new) retail price. You can't have it both ways, as somebody once said."
"I was in your Bulimba store about 1 week ago and was going to buy 12 children's paper back books but when I learned that they were selling for $5.00 each I had to return them to the shelf. I feel that it is not good policy for Lifeline to charge so much for used books (and thus lose out on an amount of approx $24.00 that I was willing to pay) especially as the full price of the books was less than double the sell price! I have bought children's books in many other op shops and they have always been from $1 to $2 and in equal condition as those in the Bulimba store. Maybe it is time to review your pricing considering how much stuff has to be stored unsold when it could be turned over albeit for a lesser price but McDonalds have made the policy work very well for them."