"Your decision to not allow a refund on an item which was purchased ten days ago was very short sighted and a very bad business decision. My last purchase was almost $50 and you have no idea why I couldn’t get back within the 7 day allowed. Just a flat NO I WON’T BE BACK and you can be sure you’ve lost a lot of business from this one decision. I’m a volunteer at another charity shop and we have a much more liberal policy. I certainly will not recommend your store!"