"Staff are not customer focused and never smile. Prices are high and no loyalty recognition AT ALL . I have been spending my money regularily in this store and spend over $50 each week. Yesterday I saw two chairs which I loved and was really keen to purchase. I was on lunch break and didn't have all the cash they required . So I asked if I could leave a 50% deposit ($70) and pick up and pay the balance in the morning. I got told - Sorry No! Cum on guys even Meyer will do that. The new manager is in need of some training cause she comes across as a witch and condescending "
"Large store. Clothing section so cluttered it is slightly overwhelming. Good selection of furniture, toys & bric-Ã -brac so always something interesting to find. Staff friendly & helpful."
"Whoever sets prices is either greedy or delusional or both. This is supposed to be a place where the POOR can afford what they would otherwise go without. I feel disgusted when I see the prices, but even moreso when I overheard a conversation between the.manager and a little old pensioner today. The lady asked if she was the manager and when she said "yes" she asked if they could negotiate on a broken down old doll for her grandaughter. They were asking a ridiculous $50.00 the manager very abruptly said "$40.00" and the pensioner politely declined. As she walked away i heard the store i manager turn to her colleague and say "they come in here wanting handouts." People dont go into the GOOD SAMARITANS wanting "handouts" but a "hand UP". The staff in Willetton are often rude and very abrupt, and I cant emphasise the over pricing enough. New towels at KMART are $6 right now. Good Sammys are old used some yukky and they ask $5! $60 on ladies boots! The china (if it looks old or antique) is beyond pricey for THE WEALTHY! Give poor people a break and make the manager pull her head in!"